This means it has to offer a certain level of encryption (so the video packets can’t be “stolen” and decoded easily by hackers). In order to safely use a video conferencing solution, it must be HIPAA compliant. What Makes a Video Conferencing Solution HIPAA-Compliant? Good HIPAA compliance habits include secure record-keeping, and making sure you do not record and save your virtual house calls. It establishes you as a healthcare professional and not just a hobbyist. That said, even if you aren’t required to follow HIPAA, do it anyway as it really is “best practices.” Additionally, fields like Ayurveda may be licensed in the future (this is being worked on by many Ayurveda associations) so get into the HIPAA habit now. (TCM practitioners and acupuncturists are typically licensed, on the other hand.) This would include herbalists, Ayurvedic Practitioners, or health and wellness coaches. If you do not need to have a license to practice, then you are not bound by HIPAA. It is true that not all “healthcare providers” are required to follow HIPAA. In many cases, your client may not know or care whether your video conferencing app is “HIPAA compliant.” They may have no clue what HIPAA is or that they have certain privacy rights. This is very important because web security and privacy must be considered when working with patients and clients virtually. Did you know these privacy rules also apply to video conferencing? Before Getting Started: Know How HIPAA Privacy Laws Apply to Video ConferencingĪs a healthcare professional, you are probably already well-aware of HIPAA regulations that protect patient privacy. You can’t do acupuncture over a video, but you can direct your client on which points to do self-acupressure. For example, while practitioners of Eastern medical systems such as TCM and Ayurveda can’t use certain diagnostic processes via video (like pulse reading), patient intakes as well as traditional tongue diagnosis are still very doable. If you are a doctor in an HMO or managed healthcare services organization, it’s likely they have video conferencing set up already – if they don’t, or they need a better solution, have them contact us to get it going!įor independent doctor’s offices and alternative medical establishments, having a professional video conferencing solution can be a huge boon to your business. Even dentists may benefit from virtual house calls for special or extenuating circumstances. Virtual house calls can be used by traditional Western medical doctors and nurse practitioners, as well as alternative and holistic health practitioners such as naturopaths, integrative or functional medicine doctors, TCM (Traditional Chinese Medicine) doctors, Ayurvedic Doctors and Practitioners, health and wellness coaches, certified herbalists, and more. The patients can obviously benefit from virtual house calls, but so can a wide variety of healthcare practitioners. Who Can Benefit from Virtual Doctor Visits? You, as the provider, may also find it easier to schedule and meet with clients. The patient can talk to you at ease from the comfort of their own homes. Also known as virtual checkups, virtual doctor visits are a great way to serve your patients because they don’t have to worry about driving to the office and possibly exposing themselves to coronavirus or other illness. Virtual doctor visits (or virtual house calls) are appointments between a healthcare provider and a patient (or client) that happen over a video conferencing platform. If you would like to offer virtual house calls (or improve upon them), read on. Since the coronavirus pandemic, many medical offices and healthcare providers are moving to video conferencing as a way to have virtual doctor visits with patients when an in-person exam is not explicitly required.
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